Privacy Policy

ArtxFood places great importance on the protection of your personal data. This policy describes the information we collect, how we use it, and the rights available to you.

Data Controller

The data controller is ArtxFood. For any questions regarding your personal data, you may contact us at the address provided on the website.

Data Collected

We collect the data you provide through our forms (first name, last name, email address, phone number, dates and location of stay, nature of the requested service, message) as well as technical browsing data (IP address, browser type, pages visited).

Purposes and Legal Basis

Your data is used to respond to your enquiries, prepare a quote, manage the commercial relationship and improve our services. Processing is based on your consent, the performance of pre-contractual measures and our legitimate interest in developing our business.

Retention Period

Your data is retained for as long as necessary to process your request, then archived in accordance with applicable statutory retention periods, before deletion.

Recipients

Your data is shared with ArtxFood's internal teams and, where applicable, with our technical service providers (hosting, email delivery) acting on our behalf. It is never sold to third parties.

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right of access, rectification, erasure, restriction, objection and data portability. You may exercise these rights by contacting us. You also have the right to lodge a complaint with the competent supervisory authority.

Cookies

The website uses cookies that are necessary for its operation and, subject to your consent, audience measurement cookies. You can change your preferences at any time from your browser settings.

Contact

For any questions regarding this policy or the exercise of your rights, please contact us via the contact form on the website.